
HyperCare: Discussing The Business-Case For TRUE IT Support
The ‘Hypercare’ approach suggests having all experts constantly monitoring your ecosystems, always ready once they are needed, all for a practical price. As initiated through the SaaS (Software as a Service) business model, the overall cost for such a dispersed team of experts is much less than the cost of one super-human full-time professional. But let’s set aside financial benefits. Hypercare delivers clients a headache-free infrastructure with monitoring, alerting, protection and updates. The full framework where enterprise managers do not need to develop or buy anything else themselves. In other words, it’s headache-free!